Customer Service Training
 |
|
Содержание:
Россия в войне 1941-1945
Описание:
Do you want to raise the bar for service excellence in your organization? Here is a practical, hands-on guide to help you quickly accomplish this goal. Dozens of field-tested exercises, games, activities, icebreakers, and assessment instruments help you teach employees the importance of customer service and improve their performance. A flexible format and easy-to-use icons help you develop a customized training program lasting from one hour to one day or longer. A companion CD-ROM includes PowerPoint® presentations and electronic copies of all supporting material.Похожие книги
 | World Development Report 1998-99: Knowledge for Development (World Development Report, 1998-99 (Paper)) Автор: World Bank Год: 1993 |
 | Just a Note to Say . . .: The Perfect Words for Every Occasion Автор: Florence Isaacs Год: 2005 |
 | Balloon Help Год: 2011 |
 | Hybrid Membrane Systems for Water Purification: Technology, Systems Design and Operations Автор: Singh R. Год: 2006 |
| CCNA ICND2 Official Exam Certification Guide Автор: Odom W. Год: 2007 |
| Photography (Advanced) Год: 1995 |