Exploring Dimensions of Customer Satisfaction. A Qualitative Study

Exploring Dimensions of Customer Satisfaction. A Qualitative Study
Год
 
Страниц
 
64
ISBN
 
9783639230819
Издатель
 
Книга по требованию

Описание:

Customer Satisfaction (CS) is often seen as the business idiom of long-term success due to an assumed link to profitability. Hence, numerous organisations have tried to measure CS to further increase its level. However, the vague definition of CS and...

Похожие книги

Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences (Foundations for Organizational Science)Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences (Foundations for Organizational Science)
Автор: Dennis W. Organ, Philip M. Podsakoff, Scott B. (Bradley) MacKenzie
Год: 2005
So EasySo Easy
Автор: Ellie Krieger
Год: 2009
Health Care and Computerised Information Systems:Health Care and Computerised Information Systems:
Автор: Fatima Suleman
Год: 2010
Learning and Teaching Styles of Theory of Flight StudentsLearning and Teaching Styles of Theory of Flight Students
Автор: Francisco Martinez
Год: 2010
The Six Sigma ScorecardThe Six Sigma Scorecard
Автор: Adriana Berroteran-Rodriguez
Год: 2010