Foundations of Service Level Management

Foundations of Service Level Management
Автор
 
Год
 
Страниц
 
288
ISBN
 
0672317435
Издатель
 
Категория
 
Управление знаниями и информацией

Содержание:

Россия в войне 1941-1945

Описание:

Foundations of Service Level Management provides detailed recommendations for creating a service level management strategy and establishing service level agreements. This book also shows IT managers and executives at third-party SLM companies how to deploy services more quickly, placing a premium on time to market and time to scale, become more service oriented, delivering guaranteed services through service-level agreements (SLAs), evolve from reactive network management to proactive service management, and reduce costs whenever possible by automating network and service management.

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