Fundamentals of Quality Control and Improvement
 |
|
Описание:
Incorporating modern ideas, methods, and philosophies of quality management, Fundamentals of Quality Control and Improvement, Third Edition presents a quantitative approach to management-oriented techniques and enforces the integration of statistical concnto quality assurance methods. Utilizing a sound theoretical foundation and illustrating procedural techniques through real-world examples, this timely new edition bridges the gap between statistical quality control and quality management. Fe include: With examples to demonstrate applications, this book presents foundations of modern quality control and improvements applicable to manufacturing and service industries. The aim of the book is to serve as both a valuable text for st interested in and as a reference for any professional responsible for quality control management in a manufacturing or service environment. It includes an expanded chapter on quality management practices, tools, and standards. ...Похожие книги
 | Managing Mobile Services: Technologies and Business Practices Автор: Raeisaenen V., Koivukoski U. Год: 2005 |
 | 25 Reproducible Activities for Customer Service Excellence Автор: Peter Garber Год: 2005 |
| Remarkable Service Автор: The Culinary Institute of America Год: 2009 |
 | Evaluation of the Quality of Research Services at Universities Автор: Khaled Benkrid Год: 2010 |
| Next-Generation Network Services Автор: Wood R. Год: 2005 |
 | Building a Customer Service Culture: The Seven ServiceElements of Customer Success (HC) Автор: Mario Martinez, Bob Hobbi Год: 2008 |