Participants of the study were 194 higher education employees from colleges and universities in the United States who have participated in a specified enterprise resource planning system implementation. Various modes of participation (Barki&Hartwick, 1994; Cotton et al., 1988; Hinckley, 1978; Nutt, 1986) were identified and an instrument was created to determine the relationship between the various modes (Hinckley, 1978) and satisfaction with product (Doll
