Innovations in the Retail Banking Industry: The Impact of Organizational Structure and Environment on the Adoption Process

Innovations in the Retail Banking Industry: The Impact of Organizational Structure and Environment on the Adoption Process
Автор
 
Год
 
Страниц
 
250
ISBN
 
0815332556
Издатель
 
Routledge
Категория
 
Банковское дело

Содержание:

Introduction: The Austrian Theory in Perspective, The "Austrian" Theory of the Trade Cycle, Money and the Business Cycle, Economic Depressions: Their Cause and Cure, Can We Still Avoid Inflation?, The Austrian Theory: A Summary

Описание:

This book examines the differential effects of organizational structure and managerial perceptions of the external environment on the types of innovations adopted in the retail banking industry. Many innovations have been championed for the retail banking industry including standardization of services, reengineering, and increased self-service functions, to name but a few. However, successful adoption of innovation requires the backbone of a strong supportive organizational structure, environmental perceptions of managers, and innovation type improves, we may be better able to predict the likelihood that an innovation will be welcomed in a particular organization. A panel of retail banking executives was assembled for the study of these relationships. The individuals examined recent actual innovations in the industry and categorized each as to whether they were incremental, product, process, or radical innovations. A typology of innovations is revealed with four identified types of...

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