MCDST 70-272 Exam Cram 2 : Supporting Users & Troubleshooting Desktop Applications on a Windows XP Operating System ( + CD-ROM)

MCDST 70-272 Exam Cram 2 : Supporting Users & Troubleshooting Desktop Applications on a Windows XP Operating System ( + CD-ROM)
Автор
 
Год
 
Страниц
 
360
ISBN
 
0789731509
Издатель
 
Que Certification
Категория
 
Windows XP
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Описание:

The new Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end users and successfully troubleshoot desktop environments running on Windows XP. MCDST candidates must pass two core exams (70-271 and 70-272). The 70-272 exam, when combined with the 70-271 (the operating system exam for desktop support technicians), validates that a candidate can successfully answer (or escalate) all calls from end users. The MCDST 70-272 Exam Cram 2 gives readers the essential information they need to know to pass the 70-272 exam, which includes configuring and troubleshooting applications (Internet Exporer, Outlook Express), resolving issues related to usability, resolving issues related to application customization, configuring and troubleshooting connectivity for applications, and configuring application security. This book can be used as a sole study guide for those experienced with Windows XP or it is the perfect...

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