Management for Quality in High Technology Enterprises

Management for Quality in High Technology Enterprises
Автор
 
Год
 
Страниц
 
232
ISBN
 
0471209589
Издатель
 
Springer
Категория
 
Производственный менеджмент

Описание:

Contemporary management concepts, methods, and techniques for global, high-technology industries The rapidly changing shape of technology industries requires a constant reevaluation of what it takes to manage such sophisticated corporations effectively. Management for Quality in High-Technology Enterprises explains how traditional "hard" management skills must be combined with new "soft" skills, why an expanding, global market necessitates an expanding, global mindset, and why a "focus on customers" must dominate all aspects of business. Momentous external and internal changes to technology enterprises demand new management procedures. Externally, industries are moving toward globalization, increased mergers and acquisitions, joint ventures, and outsourcing. Internally, the typical workforce has become significantly more knowledgeable and professional; the increase in knowledge workers in particular is changing the role and function of the contemporary manager. Drawing...

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