The Marketing Mavens

The Marketing Mavens
Автор
 
Год
 
Страниц
 
320
ISBN
 
0307354091
Издатель
 
Pearson Prentice Hall
Категория
 
Обслуживание клиента
Поиск в Ozon.ru

Описание:

The way far too many people at far too many companies think about and execute marketing was born in an era when suppliers-the companies generating products and services-were in the catbird seat. That world is long dead, and customers now occupy that position. In this relentlessly globalizing economy, we live in a world of oversupply and underdemand , with too many suppliers chasing too few customers, offering more goods and services than the market can absorb. Noel Capon set out to discover what differentiates people who know how to succeed in this changed world-people who are able to create customers for the products and services of their business. The Marketing Mavens is based on a four-year-long research program that spanned twenty-five industries, identifying long-term winners and what they do differently. Put simply, Marketing Mavens place customers at the center of their business and make marketing everyone’ s job. Using a...

Похожие книги

50 Powerful Ideas You Can Use to Keep Your Customers50 Powerful Ideas You Can Use to Keep Your Customers
Автор: Paul R. Timm
Год: 2002
Logistics Systems AnalysisLogistics Systems Analysis
Автор: Carlos F. Daganzo
Год: 1996
Delivering Knock Your Socks Off ServiceDelivering Knock Your Socks Off Service
Автор: Performance Research Associates
Год: 2006
Maximising Profits: The Customer Centric ApproachMaximising Profits: The Customer Centric Approach
Автор: Raymond Teo, Sharon Fong
Год: 2000
Building Routes to Customers: Proven Strategies for Profitable GrowthBuilding Routes to Customers: Proven Strategies for Profitable Growth
Автор: Peter Raulerson, Jean-Claude Malraison, Antoine Leboyer
Год: 2009