The Quality Audit: A Management Evaluation Tool

The Quality Audit: A Management Evaluation Tool
Автор
 
Год
 
Страниц
 
622
ISBN
 
0070424284
Издатель
 
Wiley
Категория
 
Производственный менеджмент

Содержание:

Люди и вещи

Описание:

The quality audit, from initial request through planning, implementation, evaluation, reporting and follow-up is thoroughly presented in this step-by-step guide. The author explores each stage of the audit process from the point of view of the auditor and the client requesting the audit--with an in-depth focus on the special interests and needs of the organization being audited. Manager or engineers of quality control and quality assurance, auditors, and those in need of an auditor will find a straightforward comparison of the major national and international Quality System Standards, as well as a ``hands on' explanation of both internal and external audit objectives. Administrative and technological aspects of the audit process are analyzed, and various types of working papers, documentation, and sampling plans are reviewed. It thoroughly covers the collection and analysis of audit data, the creation of reports, taking corrective action, and utilizing techniques for improving the...

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