The Quality Improvement Handbook: Team Guide to Tools and Techniques

The Quality Improvement Handbook: Team Guide to Tools and Techniques
Автор
 
Год
 
Страниц
 
176
ISBN
 
188401559X
Издатель
 
Hyperion
Категория
 
TQM
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Описание:

This valuable new book provides quality improvement teams, and their leaders, with a comprehensive set of tools and techniques to solve problems and improve processes in their organizations. The book offers experienced teams instruction on more advanced,less frequently used tools as well as provides detailed guidelines on the basic tools for newly formed teams.The seven quality tools, seven management tools, and an additional 20 tools and techniques have also been incorporated into this title. Both the service and manufacturing industries and environments will find the applications useful. Each tool and technique includes sections that describe the tool, key points in using it, typical applications, an example, and steps in using the tool.

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