The Regulatory Craft: Controlling Risks, Solving Problems, and Managing Compliance
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| Автор | | Malcolm Sparrow, Malcolm K. Sparrow |
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Содержание:
History and Politics, The Treatment of Capitalism by Historians, The Anticapitalist Bias of American Historians, The Treatment of Capitalism by Continental Intellectuals, The Standard of Life of the Workers in England, 1790-1830, The Factory System of the Early Nineteenth Century
Описание:
This book tackles one of the most pressing public policy issues of our time: the reform of regulatory and enforcement practice. Malcolm K. Sparrow shows how prescriptions for reform that are centered on the concepts of customer service and process improvement fail to take account of the distinctive character of regulatory responsibilities?which involve the delivery of obligations rather than just services. Sparrow identifies a central notion at the heart of a new regulatory craftsmanship: "pick important problems and fix them." This simple approach presents complex implementation challenges with profound consequences for the way regulators organize their work and report their performance. The author explores the underlying nature of the risk-control or problem-solving art, and specifies the organizational infrastructure and managerial practices required to place effective risk control at the heart of routine agency operations. The Regulatory Craft will be especially...Похожие книги
