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Avoiding the Pitfalls of Total Quality
Автор:
Charles C. Poirier, Steven J. Tokarz
Baldridge Award Winning Quality: How to Interpret the Baldridge Criteria for Performance Excellence : Covers the 2003 Award Criteria (BALDRIGE AWARD WINNING QUALITY)
Автор:
Mark Graham Brown
Год:
1995
Benchmarking Strategies : A Tool for Profit Improvement
Автор:
Rob Reider
Год:
1999
Business Process Management: Practical Guidelines to Successful Implementations
Автор:
John Jeston, Johan Nelis
Год:
2006
Business Process Reengineering : Breakpoint Strategies for Market Dominance
Автор:
Henry J. Johansson, Patrick McHugh, A. John Pendlebury, William A. Wheeler
Год:
1998
Call Center Operations Management Handbook and Study Guide
Автор:
Brad Cleveland, Debbie Harne
Год:
1998
Comparing ISO 9000 Malcolm Baldrige and the Sei Cmm for Software
Автор:
Michael O. Tingey
Год:
2004
Competing Against Time: How Time-Based Competition is Reshaping Global Markets
Автор:
George, Jr. Stalk, Thomas M. Hout, George Stalk
Год:
2003
Competing on Quality and Environment
Автор:
Christian N. Ph.D. Madu
Год:
1997
Competitive Dominance: Beyond Strategic Advantage and Total Quality Management
Автор:
Victor Tang, Roy Bauer
Год:
2008
Continual Improvement in Government Tools and Methods
Автор:
Jerry Koehler, Joseph Pankowski
Год:
1998
Customer-Driven Project Management : Building Quality into Project Processes
Автор:
Bruce T. Barkley, James H. Saylor
Год:
1998
Designing Organizations for High Performance
Автор:
David P. Hanna
Год:
1988
Documenting and Auditing for Iso 9000 and Qs-9000: Tools for Ensuring Certification or Registration
Автор:
D. H. Stamatis
Год:
2001
Earn What You Deserve: How to Stop Underearning & Start Thriving
Автор:
Jerrold Mundis
Год:
1998
From Quality to Virtual Corporation: An Integrated Approach
Автор:
H. K. Suhas, H.K. Suhas
Год:
2004
Fundamentals of Statistical Quality Control
Автор:
Robert J. Pond
Год:
2004
Handbook of Public Quality Management (Public Administration and Public Policy, Vol 90)
Автор:
Ronald J. Stupak, Peter M. Leitner
Год:
1998
Handbooks in Operations Research and Management Science: Supply Chain Management: Design, Coordination and Operation (Hanbooks in Operations Research and Management Series)
Автор:
A. G. De Kok, S. C. Graves, A. G. De Kok
Год:
2002
High Quality at Economical Cost: Concepts, Approaches, Techniques in Design and Manufacture
Автор:
Kailash N. Anand
Год:
2005
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