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Short Story Criticism: Criticism of the Works of Short Fiction Writers (Short Story Criticism, No. 67)
Автор:
Joseph Palmisano
Год:
2008
Services Marketing
Автор:
Valarie Zeithaml, Mary Jo Bitner, Dwayne D. Gremler
Год:
2000
Service With a Smile
Автор:
Christine West
Год:
2000
Service Quality: New Directions in Theory and Practice
Автор:
Roland T. Rust, Richard L. Oliver
Год:
2004
Service Excellence @ Novell: Taking Customer Service from Cost to Profit
Автор:
Rob Bastiaansen
Год:
2006
Secret Service: Hidden Systems That Deliver Unforgettable Customer Service
Автор:
John R. DiJulius III
Год:
2001
Salon Dialogue for Successful Results
Автор:
Lee Hoffman
Год:
2000
Sales Secrets from Your Customers (State of the Art Selling)
Автор:
Barry J. Farber
Год:
2004
Revolt Against Regulation: The Rise and Pause of the Consumer Movement
Автор:
Michael Pertschuk
Resolving Complaints for Professionals in Health Care
Автор:
Wendy Leebov
Год:
2000
Resolve Customer Complaints
Автор:
Melody R. Green
Год:
2000
Repair Your Own Credit and Deal With Debt
Автор:
Brette McWhorter Sember
Год:
1999
Reorganizing for Customer and Patient Care Manual and CD: Change Management, Corporate Culture, and Organizational Structure in Healthcare Organizations, ... Quality Management in Their Organization
Автор:
Daniel, M.D. Farb
Год:
2004
Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners
Автор:
Culinary Institute of America
Год:
2003
Relationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention
Автор:
Edited by Thorsten Hennig-Thurau, Ursula Hansen
Год:
2000
Recommend Products and Services
Автор:
Mark Sheridan
Год:
2000
Real Time: Preparing for the Age of the Never Satistied Customer
Автор:
Regis McKenna
Год:
1992
Quick Service Restaurants, Franchising, and Multi-Unit Chain Management
Автор:
H. G. Parsa, Francis A. Kwansa
Год:
1994
Quick Response: Managing the Supply Chain to Meet Consumer Demand
Автор:
Bob Lowson, Russell King, Alan Hunter
Год:
2008
Quest for Loyalty
Автор:
William Porter
Год:
2000
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