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Сортировать по: году, названию, автору (А → Я) Результаты 141 - 160 из примерно 282.
Lessons in Service from Charlie TrotterLessons in Service from Charlie Trotter
Автор: Ed Lawler, Edmund Lawler, Charlie Trotter
Год: 2001
Lead Us Into TemptationLead Us Into Temptation
Автор: James B. Twitchell
Год: 2005
International Consumption ComparisonsInternational Consumption Comparisons
Автор: E. A. Selvanathan, S. Selvanathan
Год: 1995
Information Technology Enabled Customer ServiceInformation Technology Enabled Customer Service
Автор: Tapio Reponen
Год: 2002
Information Masters: Secrets of the Customer RaceInformation Masters: Secrets of the Customer Race
Автор: John McKean
Год: 1994
Hub Culture : The Next Wave of Urban ConsumersHub Culture : The Next Wave of Urban Consumers
Автор: Stan Stalnaker
Год: 2002
How to Profitably Delight Your CustomersHow to Profitably Delight Your Customers
Автор: Hal Mather
Год: 2000
How to Become a GREAT Call Center ManagerHow to Become a GREAT Call Center Manager
Автор: Dan Coen, Howard Cole
Год: 2004
How to Be a TV Quiz Show MillionaireHow to Be a TV Quiz Show Millionaire
Автор: Consumer Guide
Год: 2000
Hollywood Goes ShoppingHollywood Goes Shopping
Автор: David Desser, Garth S. Jowett, Garth Jowett, Editors,Garth S. Jowett
His and Hers: Gender, Consumption, and TechnologyHis and Hers: Gender, Consumption, and Technology
Автор: Roger Horowitz, Arwen Mohun
Год: 2008
Harvard Business Review on Customer Relationship ManagementHarvard Business Review on Customer Relationship Management
Автор: C.K. Prahalad, Patrica B. Ramaswamy, Jon R. Katzenbach, Chris Lederer, Sam Hill
Год: 2002
Handling Difficult PeopleHandling Difficult People
Автор: Daniel, M.D. Farb
Год: 2003
Gower Handbook of Call and Contact Centre ManagementGower Handbook of Call and Contact Centre Management
Автор: Natalie Calvert
Год: 1987