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On Demand Computing: Technologies and Strategies, First Edition
Автор:
Craig Fellenstein
Год:
2005
Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners
Автор:
Culinary Institute of America
Год:
2003
How to Become a GREAT Call Center Manager
Автор:
Dan Coen, Howard Cole
Год:
2004
Gays, Lesbians, and Consumer Behavior: Theory, Practice and Research Issues in Marketing (Monograph Published Simultaneously As the Journal of Homosexuality , Vol 13, Nos 1/2)
Автор:
Daniel L. Wardlow
Год:
2008
Consumption: Critical Concepts in the Social Sciences (Four Volume Set)
Автор:
Daniel Miller
Год:
2002
The Dialectics of Shopping (The Lewis Henry Morgan Lectures)
Автор:
Daniel Miller, Anthony T. Carter
Reorganizing for Customer and Patient Care Manual and CD: Change Management, Corporate Culture, and Organizational Structure in Healthcare Organizations, ... Quality Management in Their Organization
Автор:
Daniel, M.D. Farb
Год:
2004
Provider Patient Relationships Manual and CD: With Practical Techniques for Improving Customer Care in Healthcare, for all Levels Such as Office Manager, ... Quality Management in their Organization
Автор:
Daniel, M.D. Farb
Год:
2004
Handling Difficult People
Автор:
Daniel, M.D. Farb
Год:
2003
The Customer Response Management Handbook: Building, Rebuilding, and Improving Your Results
Автор:
Darlene D. Richard
Год:
1996
Profits of Death: An Insider Exposes the Death Care Industries
Автор:
Darryl J. Roberts
Excuses, Excuses, Excuses: For Not Delivering Excellent Customer Service-And What Should Happen!
Автор:
Darryl S. Doane, Rose D. Sloat
Год:
2004
Managing Brand Equity
Автор:
David A. Aaker
Год:
2003
New Economy--New Competition: The Rise of the Consumer?
Автор:
David Asch, Brian Wolfe
Год:
2001
Sowing the American Dream: How Consumer Culture Took Root in the Rural Midwest
Автор:
David Blanke
Год:
2004
Mind Your PS & Qs
Автор:
David Covey
Год:
1998
Hollywood Goes Shopping
Автор:
David Desser, Garth S. Jowett, Garth Jowett, Editors,Garth S. Jowett
What Customers Like About You : Adding Emotional Value for Service Excellence and Competitive Advantage
Автор:
David Freemantle
Год:
2004
The Modern-Day Service Professional : Succeeding in the Hospitality Industry
Автор:
David J. Moran, William Brent Felstead
Год:
2000
Faces of Faith: Reflections in a Rearview Mirror (Journeybook)
Автор:
David Kerrigan Fly
Год:
2004
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