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CRM for the Common Man
Автор:
Russ Lombardo
Год:
2003
Coaching in the Library: A Management Strategy for Achieving Excellence (Ala Editions)
Автор:
Ruth F. Metz
Год:
2004
A Simple Guide to Keep the Customer Happy and Healthy
Автор:
Samuel Rose
Год:
2000
An Elephant Named Sustainability
Автор:
Sanat Mohanty
Год:
1992
Breaking Through : Implementing Customer Focus in Enterprises
Автор:
Sandra Vandermerwe
Год:
2000
Customer Care Excellence: How to Create an Effective Customer Focus (Professional Paperbacks)
Автор:
Sarah Cook
Год:
2004
Measuring Customer Service Effectiveness
Автор:
Sarah Cook
Год:
2004
Managing the Customer Experience: Turning Customers into Advocates
Автор:
Shaun Smith, Joe Wheeler
Год:
2002
Harness the Future: The 9 Keys to Emerging Consumer Behaviour
Автор:
Shirley Roberts
Год:
2008
The Gentle Art of Firm Persuasion (Spiro Business Guides)
Автор:
Simon J. Naudi
Год:
2000
Attracting Perfect Customers: The Power of Strategic Synchronicity
Автор:
Stacey Hall, Jan Brogniez
Год:
1998
Hub Culture : The Next Wave of Urban Consumers
Автор:
Stan Stalnaker
Год:
2002
What Customers Value Most : How to Achieve Business Transformation by Focusing on Processes That Touch Your Customers: Satisfied Customers, Increased Revenue, Improved Profitability
Автор:
Stanley A. Brown
Год:
2000
Strategic Customer Care : An Evolutionary Approach to Increasing Customer Value and Profitability
Автор:
Stanley A. Brown
Год:
1998
Performance-Driven CRM: How to Make Your Customer Relationship Management Vision a Reality
Автор:
Stanley A. Brown, Moosha Gulycz
Год:
2002
Tele-Stress - Relief For Call Center Stress Syndrome
Автор:
Stephen Coscia
Год:
2001
Status Through Consumption: Dynamics of Consuming in Structured Environments
Автор:
Steven D. Silver
Год:
2005
Agile Competitors and Virtual Organizations : Strategies for Enriching the Customer (Industrial Engineering)
Автор:
Steven L. Goldman, Roger N. Nagel, Kenneth Preiss, Kenneth Preiss
Год:
2004
Customer Oriented Behaviour: The Nature, Impact and Development
Автор:
Svafa Gronfeldt
Год:
1990
Discounts & Good Deals for Seniors in Texas: The Best Bargains and Deals from Abilene to Zavalla for Ages 50 and Up
Автор:
Sylvia Spade-Kershaw
Год:
1992
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