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On Demand Computing: Technologies and Strategies, First Edition

On Demand Computing: Technologies and Strategies, First Edition
Автор: Craig Fellenstein
Год: 2005

Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners

Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners
Автор: Culinary Institute of America
Год: 2003

How to Become a GREAT Call Center Manager

How to Become a GREAT Call Center Manager
Автор: Dan Coen, Howard Cole
Год: 2004

Gays, Lesbians, and Consumer Behavior: Theory, Practice and Research Issues in Marketing (Monograph Published Simultaneously As the Journal of Homosexuality , Vol 13, Nos 1/2)

Gays, Lesbians, and Consumer Behavior: Theory, Practice and Research Issues in Marketing (Monograph Published Simultaneously As the Journal of Homosexuality , Vol 13, Nos 1/2)
Автор: Daniel L. Wardlow
Год: 2008

Consumption: Critical Concepts in the Social Sciences (Four Volume Set)

Consumption: Critical Concepts in the Social Sciences (Four Volume Set)
Автор: Daniel Miller
Год: 2002

The Dialectics of Shopping (The Lewis Henry Morgan Lectures)

The Dialectics of Shopping (The Lewis Henry Morgan Lectures)
Автор: Daniel Miller, Anthony T. Carter

Reorganizing for Customer and Patient Care Manual and CD: Change Management, Corporate Culture, and Organizational Structure in Healthcare Organizations, ... Quality Management in Their Organization

Reorganizing for Customer and Patient Care Manual and CD: Change Management, Corporate Culture, and Organizational Structure in Healthcare Organizations, ... Quality Management in Their Organization
Автор: Daniel, M.D. Farb
Год: 2004

Provider Patient Relationships Manual and CD: With Practical Techniques for Improving Customer Care in Healthcare, for all Levels Such as Office Manager, ... Quality Management in their Organization

Provider Patient Relationships Manual and CD: With Practical Techniques for Improving Customer Care in Healthcare, for all Levels Such as Office Manager, ... Quality Management in their Organization
Автор: Daniel, M.D. Farb
Год: 2004

Handling Difficult People

Handling Difficult People
Автор: Daniel, M.D. Farb
Год: 2003

The Customer Response Management Handbook: Building, Rebuilding, and Improving Your Results

The Customer Response Management Handbook: Building, Rebuilding, and Improving Your Results
Автор: Darlene D. Richard
Год: 1996

Profits of Death: An Insider Exposes the Death Care Industries

Profits of Death: An Insider Exposes the Death Care Industries
Автор: Darryl J. Roberts

Excuses, Excuses, Excuses: For Not Delivering Excellent Customer Service-And What Should Happen!

Excuses, Excuses, Excuses: For Not Delivering Excellent Customer Service-And What Should Happen!
Автор: Darryl S. Doane, Rose D. Sloat
Год: 2004

Managing Brand Equity
Автор: David A. Aaker
Год: 2003

New Economy--New Competition: The Rise of the Consumer?

New Economy--New Competition: The Rise of the Consumer?
Автор: David Asch, Brian Wolfe
Год: 2001

Sowing the American Dream: How Consumer Culture Took Root in the Rural Midwest

Sowing the American Dream: How Consumer Culture Took Root in the Rural Midwest
Автор: David Blanke
Год: 2004

Mind Your PS & Qs

Mind Your PS & Qs
Автор: David Covey
Год: 1998

Hollywood Goes Shopping

Hollywood Goes Shopping
Автор: David Desser, Garth S. Jowett, Garth Jowett, Editors,Garth S. Jowett

What Customers Like About You : Adding Emotional Value for Service Excellence and Competitive Advantage

What Customers Like About You : Adding Emotional Value for Service Excellence and Competitive Advantage
Автор: David Freemantle
Год: 2004

The Modern-Day Service Professional : Succeeding in the Hospitality Industry

The Modern-Day Service Professional : Succeeding in the Hospitality Industry
Автор: David J. Moran, William Brent Felstead
Год: 2000

Faces of Faith: Reflections in a Rearview Mirror (Journeybook)

Faces of Faith: Reflections in a Rearview Mirror (Journeybook)
Автор: David Kerrigan Fly
Год: 2004

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