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Public Mental Health Marketing: Developing a Consumer Attitude
Автор:
Donald R. Self
Год:
2008
Quality Service: What Every Hospitality Manager Needs to Know
Автор:
William B. Martin
Год:
1994
Quest for Loyalty
Автор:
William Porter
Год:
2000
Quick Response: Managing the Supply Chain to Meet Consumer Demand
Автор:
Bob Lowson, Russell King, Alan Hunter
Год:
2008
Quick Service Restaurants, Franchising, and Multi-Unit Chain Management
Автор:
H. G. Parsa, Francis A. Kwansa
Год:
1994
Real Time: Preparing for the Age of the Never Satistied Customer
Автор:
Regis McKenna
Год:
1992
Recommend Products and Services
Автор:
Mark Sheridan
Год:
2000
Relationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention
Автор:
Edited by Thorsten Hennig-Thurau, Ursula Hansen
Год:
2000
Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners
Автор:
Culinary Institute of America
Год:
2003
Reorganizing for Customer and Patient Care Manual and CD: Change Management, Corporate Culture, and Organizational Structure in Healthcare Organizations, ... Quality Management in Their Organization
Автор:
Daniel, M.D. Farb
Год:
2004
Repair Your Own Credit and Deal With Debt
Автор:
Brette McWhorter Sember
Год:
1999
Resolve Customer Complaints
Автор:
Melody R. Green
Год:
2000
Resolving Complaints for Professionals in Health Care
Автор:
Wendy Leebov
Год:
2000
Revolt Against Regulation: The Rise and Pause of the Consumer Movement
Автор:
Michael Pertschuk
Sales Secrets from Your Customers (State of the Art Selling)
Автор:
Barry J. Farber
Год:
2004
Salon Dialogue for Successful Results
Автор:
Lee Hoffman
Год:
2000
Secret Service: Hidden Systems That Deliver Unforgettable Customer Service
Автор:
John R. DiJulius III
Год:
2001
Service Excellence @ Novell: Taking Customer Service from Cost to Profit
Автор:
Rob Bastiaansen
Год:
2006
Service Quality: New Directions in Theory and Practice
Автор:
Roland T. Rust, Richard L. Oliver
Год:
2004
Service With a Smile
Автор:
Christine West
Год:
2000
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