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Сортировать по: году, названию, автору (Я → А) Результаты 101 - 120 из примерно 282.
Quest for LoyaltyQuest for Loyalty
Автор: William Porter
Год: 2000
A Paradigm of Customer Recovery: Customer Care from a Practical ApproachA Paradigm of Customer Recovery: Customer Care from a Practical Approach
Автор: Ken G. Dawson, Ken Dawson
Год: 2000
Recommend Products and ServicesRecommend Products and Services
Автор: Mark Sheridan
Год: 2000
Resolving Complaints for Professionals in Health CareResolving Complaints for Professionals in Health Care
Автор: Wendy Leebov
Год: 2000
Telephone Skills for Professionals in Health CareTelephone Skills for Professionals in Health Care
Автор: Wendy Leebov
Год: 2000
Closing the Sale (Retailing Smarts Series)Closing the Sale (Retailing Smarts Series)
Автор: Geri McArdle
Год: 2000
Explaining Features & Benefits (Retailing Smarts Series)Explaining Features & Benefits (Retailing Smarts Series)
Автор: Ronald De Bruin, Ronald De Bruin
Год: 2000
E-Service: New Directions in Theory and PracticeE-Service: New Directions in Theory and Practice
Автор: Roland T. Rust, P. K. Kannan
Год: 2000
The Gentle Art of Firm Persuasion (Spiro Business Guides)The Gentle Art of Firm Persuasion (Spiro Business Guides)
Автор: Simon J. Naudi
Год: 2000
Customer Relationship Management in Electronic MarketsCustomer Relationship Management in Electronic Markets
Автор: Gopalkrishnan R. Iyer, David Bejou
Год: 2000
Building the Sale (Retailing Smarts Series)Building the Sale (Retailing Smarts Series)
Автор: Geri McArdle
Год: 2000