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Сортировать по: году, названию, автору (Я → А) Результаты 81 - 100 из примерно 282.
Value-Based Marketing for Bottom-Line success : 5 Steps to Creating Customer ValueValue-Based Marketing for Bottom-Line success : 5 Steps to Creating Customer Value
Автор: J. Nicholas DeBonis, Eric W. Balinski, Philip Allen
Год: 2000
Customer Service: A Practical ApproachCustomer Service: A Practical Approach
Автор: Elaine K. Harris
Год: 2000
Relationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer RetentionRelationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention
Автор: Edited by Thorsten Hennig-Thurau, Ursula Hansen
Год: 2000
Customer-Friendly: Design Guidelines for E-CommerceCustomer-Friendly: Design Guidelines for E-Commerce
Автор: Joseph Feller
Год: 2000
C.H.A.R.M. School: Lessons in Customer Hostility and Rage ManagementC.H.A.R.M. School: Lessons in Customer Hostility and Rage Management
Автор: Terry, Ph.D Riley, Terry Riley
Год: 2000
Your Customer $ystemYour Customer $ystem
Автор: Dr. Daniel R. Price
Год: 2000
Skillsharpener: Training for the Frontline (Skillsharpener)Skillsharpener: Training for the Frontline (Skillsharpener)
Автор: The Editors of the Customer Communicator
Год: 2000
Breaking Through : Implementing Customer Focus in EnterprisesBreaking Through : Implementing Customer Focus in Enterprises
Автор: Sandra Vandermerwe
Год: 2000
The Customer: You Deserve Customer SatisfactionThe Customer: You Deserve Customer Satisfaction
Автор: Gerald Mark Breen
Год: 2000
Deliver and Monitor a Service to CustomersDeliver and Monitor a Service to Customers
Автор: Eva Burbury
Год: 2000
Mastering Customer ServiceMastering Customer Service
Автор: Michael Young
Год: 2000
Service With a SmileService With a Smile
Автор: Christine West
Год: 2000
Customer Connections: New Strategies for GrowthCustomer Connections: New Strategies for Growth
Автор: Robert E. Wayland, Paul M. Cole
Год: 2000
Resolve Customer ComplaintsResolve Customer Complaints
Автор: Melody R. Green
Год: 2000
The Modern-Day Service Professional : Succeeding in the Hospitality IndustryThe Modern-Day Service Professional : Succeeding in the Hospitality Industry
Автор: David J. Moran, William Brent Felstead
Год: 2000
Generating Trust in Online Business: From Theory to Practice (Communicators)Generating Trust in Online Business: From Theory to Practice (Communicators)
Автор: Magda Fusaro, Yves Theoret, Claude-Yves Charron
Год: 2000
Maximising Profits: The Customer Centric ApproachMaximising Profits: The Customer Centric Approach
Автор: Raymond Teo, Sharon Fong
Год: 2000