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Global Call Centers: Achieving Outstanding Customer Service Across Cultures and Time Zones Автор: Erik Granered Год: 2004 |
The 7 Irrefutable Rules of Small Business Growth Автор: Steven S. Little Год: 2005 |
Building & Running a Successful Research Business:A Guide for the Independent Information Professional Автор: Bates M.E., Basch R. (ed.) Год: 2003 |
Quantum Wells, Wires and Dots Автор: Paul Harrison Год: 2006 |
Management of Communication Needs in People with Learning Disability Автор: Sam Abudarham Год: 2002 |
Global Call Centers: Achieving Outstanding Customer Service Across Cultures and Time Zones Автор: Erik Granered Год: 2004 |