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The Future of Retail Banking: Delivering Value to Global Customers
Автор:
Joseph A. DiVanna
Год:
2004
The Firm of the Future: A Guide for Accountants, Lawyers, and Other Professional Services
Автор:
Paul Dunn, Ronald J. Baker
Год:
2000
The Experience! How to Wow Your Customers and Create a Passionate Workplace
Автор:
Lior Arussy
Год:
2002
The Emerging High-Tech Consumer
Автор:
Allan C. Reddy
Год:
2008
The Elgar Companion to Consumer Research and Economic Psychology
Автор:
Peter E. Earl, Simon Kemp
Год:
2008
The E-Customer Care Pocketbook (Management Pocketbook Series)
Автор:
Mike Applegarth
Год:
2005
The DNA of Customer Experience: How Emotions Drive Value
Автор:
Colin Shaw
Год:
2007
The Dialectics of Shopping (The Lewis Henry Morgan Lectures)
Автор:
Daniel Miller, Anthony T. Carter
The Customer: You Deserve Customer Satisfaction
Автор:
Gerald Mark Breen
Год:
2000
The Customer Response Management Handbook: Building, Rebuilding, and Improving Your Results
Автор:
Darlene D. Richard
Год:
1996
The Customer Relationship Management Survival Guide
Автор:
Dick Lee
Год:
2004
The Customer Management Scorecard: Managing CRM for Profit
Автор:
Bryan Foss, Merlin Stone, Neil Woodcock
Год:
2004
The Customer Driven Company: Moving from Talk to Action
Автор:
Richard C. Whiteley
Год:
1996
The Consumer Trap: Big Business Marketing in American Life (The History of Communication)
Автор:
Michael Dawson
Год:
1997
The Consumer Society Reader
Автор:
Martyn J. Lee, Martym J. Lee
Год:
1992
The Consumer Revolution in Urban China (Studies on China, 22)
Автор:
Deborah S. Davis
Год:
2003
The Breakthrough Zone : Harnessing Consumer Creativity for Business Innovation
Автор:
Roy Langmaid, Mac Andrews
Год:
2003
The Blueprint for CRM Success: Results of a Comprehensive Study Identifying Best Practices Leading To ROI And Factors Contributing To Failure
Автор:
Dick Lee, David Mangen, Bob Thompson
Год:
2000
The Art & Skill of Dealing With People
Автор:
Brandon Toropov
Год:
2004
The Allure of the Foreign: Imported Goods in Postcolonial Latin America (Linking Levels of Analysis)
Автор:
Benjamin Orlove
Год:
2008
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