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Результаты 221 - 240 из примерно 282.

Providing Quality Service: What Every Hospitality Service Provider Needs to Know

Providing Quality Service: What Every Hospitality Service Provider Needs to Know
Автор: William B. Martin
Год: 2000

Salon Dialogue for Successful Results

Salon Dialogue for Successful Results
Автор: Lee Hoffman
Год: 2000

How to Profitably Delight Your Customers

How to Profitably Delight Your Customers
Автор: Hal Mather
Год: 2000

Demand System Specification and Estimation

Demand System Specification and Estimation
Автор: Robert A. Pollak, Terence J. Wales
Год: 2000

Call Center Benchmarking

Call Center Benchmarking
Автор: Jon Anton, David Gustin
Год: 2000

Services Marketing

Services Marketing
Автор: Valarie Zeithaml, Mary Jo Bitner, Dwayne D. Gremler
Год: 2000

How Consumers Pick a Hotel: Strategic Segmentation and Target Marketing

How Consumers Pick a Hotel: Strategic Segmentation and Target Marketing
Автор: Dennis J. Cahill
Год: 2000

Advertising and the Mind of the Consumer

Advertising and the Mind of the Consumer
Автор: Max Sutherland, Alice K. Sylvester
Год: 2000

Repair Your Own Credit and Deal With Debt

Repair Your Own Credit and Deal With Debt
Автор: Brette McWhorter Sember
Год: 1999

Become The Brand of Choice: Make Your Name a Powerful Brand and Earn Millions
Автор: Jason Hartman
Год: 1999

Curso sobre derivados

Curso sobre derivados
Автор: Reuters
Год: 1999

Building the Customer-Centric Enterprise: Data Warehousing Techniques for Supporting Customer Relationship Management

Building the Customer-Centric Enterprise: Data Warehousing Techniques for Supporting Customer Relationship Management
Автор: Claudia Imhoff, Lisa Loftis, Jonathan G. Geiger
Год: 1999

Multicultural Customer Service

Multicultural Customer Service
Автор: Leslie Aguilar, Linda Stokes
Год: 1999

Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know

Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know
Автор: Jeffrey Gitomer
Год: 1998

Attracting Perfect Customers: The Power of Strategic Synchronicity

Attracting Perfect Customers: The Power of Strategic Synchronicity
Автор: Stacey Hall, Jan Brogniez
Год: 1998

Strategic Customer Care : An Evolutionary Approach to Increasing Customer Value and Profitability

Strategic Customer Care : An Evolutionary Approach to Increasing Customer Value and Profitability
Автор: Stanley A. Brown
Год: 1998

The Laws of Choice: Predicting Customer Behavior

The Laws of Choice: Predicting Customer Behavior
Автор: Eric Marder
Год: 1998

Mind Your PS & Qs

Mind Your PS & Qs
Автор: David Covey
Год: 1998

Call Center Savvy: How to Position Your Call Center for the Business Challenges of the 21st Century

Call Center Savvy: How to Position Your Call Center for the Business Challenges of the 21st Century
Автор: Keith Dawson
Год: 1997

Consumer Culture and Modernity

Consumer Culture and Modernity
Автор: Don Slater
Год: 1997

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