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Сортировать по: году, названию, автору (А → Я) Результаты 201 - 220 из примерно 282.
Customer Service: A Practical ApproachCustomer Service: A Practical Approach
Автор: Elaine K. Harris
Год: 2000
Relationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer RetentionRelationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention
Автор: Edited by Thorsten Hennig-Thurau, Ursula Hansen
Год: 2000
Lessons in Service from Charlie TrotterLessons in Service from Charlie Trotter
Автор: Ed Lawler, Edmund Lawler, Charlie Trotter
Год: 2001
International Consumption ComparisonsInternational Consumption Comparisons
Автор: E. A. Selvanathan, S. Selvanathan
Год: 1995
Customer Attitudes, Behavior, and the Impact of Communication EffortsCustomer Attitudes, Behavior, and the Impact of Communication Efforts
Автор: Dr. Elaine Tatham, Chris Tatham, Dr. Jane Mobley
Год: 1993
Your Customer $ystemYour Customer $ystem
Автор: Dr. Daniel R. Price
Год: 2000
Going for the Green: Selling in the 21st CenturyGoing for the Green: Selling in the 21st Century
Автор: Doug Peterson, Walter G. Meyer
Год: 2004
Consumer Culture and ModernityConsumer Culture and Modernity
Автор: Don Slater
Год: 1997
Course ILT: Call CenterCourse ILT: Call Center
Автор: Ding Lu, Chee Kong Wong
Год: 2004
Customer Service and the TelephoneCustomer Service and the Telephone
Автор: Dennis Becker, Paula Borkum Becker
Год: 1994
Customer Service ExcellenceCustomer Service Excellence
Автор: Debra J. MacNeill
Год: 2001