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Книги на иностранных языках → На английском → Бизнес и экономика → Маркетинг и продажи → Ваш потребитель
Сортировать по: году, названию, автору (Я → А) Результаты 21 - 40 из примерно 282.
Beyond Customer Service (Fifty-Minute Series Book)Beyond Customer Service (Fifty-Minute Series Book)
Автор: Richard F. Gerson
Год: 2000
Beyond Listening: Learning the Secret Language of Focus GroupsBeyond Listening: Learning the Secret Language of Focus Groups
Автор: Bonnie Goebert, Herma Rosenthal
Год: 2001
Breaking Through : Implementing Customer Focus in EnterprisesBreaking Through : Implementing Customer Focus in Enterprises
Автор: Sandra Vandermerwe
Год: 2000
Build a Continuing Relationship (Retailing Smarts Series)Build a Continuing Relationship (Retailing Smarts Series)
Автор: C. Siva Ram Murthy, G. Manimaran
Год: 2001
Building Customer-Based Project OrganizationsBuilding Customer-Based Project Organizations
Автор: Jeffrey K. Pinto, Pekka Rouhiainen
Год: 2001
Building Great Customer ExperiencesBuilding Great Customer Experiences
Автор: Colin Shaw, John Ivens
Год: 2002
Building the Sale (Retailing Smarts Series)Building the Sale (Retailing Smarts Series)
Автор: Geri McArdle
Год: 2000
Business Process Mapping: Improving Customer SatisfactionBusiness Process Mapping: Improving Customer Satisfaction
Автор: J. Mike Jacka, Paulette J. Keller
Год: 1977
C.H.A.R.M. School: Lessons in Customer Hostility and Rage ManagementC.H.A.R.M. School: Lessons in Customer Hostility and Rage Management
Автор: Terry, Ph.D Riley, Terry Riley
Год: 2000
Call Center BenchmarkingCall Center Benchmarking
Автор: Jon Anton, David Gustin
Год: 2000
Call Center Forecasting and Scheduling: The Best of Call Center Management ReviewCall Center Forecasting and Scheduling: The Best of Call Center Management Review
Автор: Gerry Barber, Brad Cleveland, Henry Dortmans
Год: 2001
Call Center Success: Essential Skills for CSRsCall Center Success: Essential Skills for CSRs
Автор: Lloyd C. Finch
Год: 2000
Closing the Sale (Retailing Smarts Series)Closing the Sale (Retailing Smarts Series)
Автор: Geri McArdle
Год: 2000