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282
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Deliver and Monitor a Service to Customers
Автор:
Eva Burbury
Год:
2000
Cycles: How We Will Live, Work, and Buy
Автор:
Maddy Dychtwald
Год:
2002
Customers Are People: The Human Touch
Автор:
John McKean, John McKean
Год:
2001
Customer-Friendly: Design Guidelines for E-Commerce
Автор:
Joseph Feller
Год:
2000
Customer Service: Skills and Concepts for Success, Student Edition
Автор:
Robert W Lucas
Год:
2001
Customer Service: Building Successful Skills for the Twenty-First Century
Автор:
Robert W. Lucas
Год:
2004
Customer Service: A Practical Approach
Автор:
Elaine K. Harris
Год:
2000
Customer Service Training
Автор:
Maxine Kamin
Год:
2003
Customer Service In The Information Age: A Common Sense Approach to High-Tech Help (Crisp Fifty-Minute Series)
Автор:
JoAnn Haberer
Год:
2004
Customer Service Excellence
Автор:
Debra J. MacNeill
Год:
2001
Customer Service Done Right
Автор:
Zarifa Willard
Customer Service and the Telephone
Автор:
Dennis Becker, Paula Borkum Becker
Год:
1994
Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know
Автор:
Jeffrey Gitomer
Год:
1998
Customer Relationships (Express Exec)
Автор:
Roger Cartwright
Год:
2001
Customer Relationship Marketing: Get to Know Your Customers and Win Their Loyalty (Marketing in Action Series)
Автор:
Merlin Stone, Neil Woodcock, Liz Machtynger
Год:
2000
Customer Relationship Management: The Bottom Line to Optimizing Your ROI (NetEffect Series)
Автор:
Jon Anton, Natalie L. Petouhoff
Год:
2004
Customer Relationship Management in Electronic Markets
Автор:
Gopalkrishnan R. Iyer, David Bejou
Год:
2000
Customer Oriented Behaviour: The Nature, Impact and Development
Автор:
Svafa Gronfeldt
Год:
1990
Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers
Автор:
Bernd H. Schmitt, Bernd Schmitt
Год:
2000
Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day
Автор:
Michael D. Basch
Год:
2003
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